Refund policy

Refund Policy

All sales of digital products (including all Self-Guided EFT Sessions, guides, resources, and workbooks) and all Dawn & Dusk Overnight Distance Reiki sessions are final. Because digital files are delivered immediately and energy work is time-reserved, we do not accept returns or exchanges and do not offer refunds once a purchase is completed or a session has been fulfilled.

Self-Guided EFT Sessions & Digital Products: Once access or download links for Self-Guided EFT Sessions, guides, scripts, workbooks, or other digital items are provided, the order cannot be cancelled, returned, or refunded. If you experience technical difficulties receiving or downloading your files, please contact us at hello@emorphis.ca for assistance.

Overnight Distance Reiki Sessions: Services and overnight distance Reiki sessions are non-refundable once payment has been received. If you need to reschedule a booked session, please reach out to mandy@emorphis.ca at least 24 hours prior to your scheduled time.

Damages, Technical Issues, or Order Inquiries: Please inspect your digital downloads upon receipt. If you receive a corrupted file, incorrect digital product, or encounter an issue with your order confirmation, please contact us immediately at hello@emorphis.ca so we can resolve the matter for you.